Dude 1: He’s a “lady-killer.”
Dude 2: He looks no stud to me.
Dude 1: Chicks were bored to death waiting for his
move.
That’s a college dark humor in the boys’ dorm I dug
into the past to catch your eye. Joking aside, let’s get down to business.
JOLLIBEE VS. MCDONALD’S
“Jollibee vs. McDonald’s: The Battle for the
Philippines Favorite!”
The Youtube title above caught my eye while putting
together this article. Refreshing my memory, I worked on a case study problem in
one of my finals during my academic years long ago. Opened up as a small ice
cream parlor in a neighborhood, Jollibee had just started selling burgers when
McDonald’s, the global fast-food behemoth, was coming to make inroads on the
Philippine market. As expected in a case study method, the problem was bursting with comparative data between the two fast-food competitors from sales
growth to market shares.
I solved the problem in a qualitative way and put forward that Jollibee would beat
McDonald’s in the long haul in the Philippine market built on one overriding
factor: taste. My rationale: while McDonald’s stuck to its original iconic American
“bland” taste for which they had become globally famous, on the other hand, Jollibee
has attuned itself to the local taste buds – like crispier and spicier crackling
chicken in every bite matched with sweeter than usual spaghetti. The rest is
history. Btw, I got an average grade only in that exam. No doubt, my prof was a McDo fan.
ENTER MANG INASAL
There’s the rub. Soon afterward, Jollibee acquired
Mang Inasal in a multi-billion peso deal. Why? Mang Inasal emerged then as the
fast-food new-kid-in-the-block rising star as its marketing stripes were unveiled
below:
“It all started with a Vision. Edgar “Injap” Sia…
learned the importance of following your instincts, taking risks, strategizing,
negotiating, and motivating yourself and your people. He also knew that the
Filipino barbeque quick-service restaurant category still had growth potential…
Famous for its native-style and “nuot-sarap” Chicken Inasal with its pioneering
“unlimited rice,” Mang Inasal quickly won the hearts of its customers with its
distinctively Pinoy stamp-grilling and special marinade made out of local
secret spices…To date, Mang Inasal has over 450 stores nationwide and
counting.”
It appeared to be a win-win deal. Was it? For sure, for
Jollibee, it was, but not exactly for the consumers. A recent study by authors
Colleen Cunningham (London Business School), Florian Ederer (Yale School of
Management), and Song Ma (Yale School of Management) seemed to have deemed Jollibee’s buyout as
a “killer acquisition.” Ederer explained:
“KILLER ACQUISITION”
“[Our] paper is the first to study the phenomenon of 'killer acquisitions.' These are acquisitions in which an incumbent acquires an
innovative target firm solely to discontinue the target’s innovation projects
and thereby preempt future competition. Without a 'killer acquisition,' these
future or nascent competitors would reduce the future profitability of the incumbent
acquirer because they would deliver lower prices, more variety, and potentially
higher quality to consumers.”
In the same manner, without such a “killer
acquisition,” Mang Inasal could have delivered much better services to
consumers than it does now: lower prices, more variety, and higher quality.
Subsequently, to face up to the challenge, Jollibee, would have to beef up its market
leadership by taking its customer satisfaction value to the next level. The bottom
line: consumers always win in a level playing field competition.
Without such “killer acquisition,” your experience with Jollibee and Mang Inasal could have been superior and have a higher quality than they do now in satisfying their customers. Mang Inasal today reminds me of the movie (title only) “Girl, Interrupted,” or the old U.S. TV sitcom (title only), “Arrested Development.”
COA, CALIDA, ATBP.
The sting of “killer acquisitions” could weigh heavily
on our political system.
“Calida Doubles His Wealth in Office as Highest-Paid
Solicitor General” (Rappler headline)
“Calida has a declared net worth of P73.4 million,”
the report revealed. ”While in office, he was able to acquire a condo in Davao
City, more jewelry, and more guns… Calida is the highest-paid solicitor
general, landing him on the Top 2 of the list of highest-paid government officials
-- a spot which no solicitor general has claimed before. Calida’s government earnings
were propelled by his millions in allowances, a long-running dispute between
the Office of the Solicitor General and the Commission on Audit (COA). COA had
been insisting that Office of the Solicitor General (OSG) lawyers should not
get an allowance that is more than half their annual salary. But Calida can get
an allowance even quadruple his basic salary.”
I just shook my head after coming across this news
item. Two weeks later, I read another headline that seemed to make COA a
laughing stock.
“Jose Calida is Marcos’ COA chair” (Rappler headline)
Like Mang Inasal and Edgar “Injap” Sia, the Commission
on Audit (COA) and its people have their Vision and Mission:
“A trustworthy, respected, and independent audit
institution that is an enabling partner of government in ensuring a better life
for every Filipino. To ensure accountability for public resources, promote
transparency, and help improve government operations, in partnership with
stakeholders, for the benefit of the Filipino people.”
I hope PBBM’s choice of Calida as COA chair will not
be tantamount to a “killer acquisition” move for COA people – killing their
motivation in achieving their vision and mission. Such foreboding is
discomforting knowing how vital COA is in the light of this recent headline:
“COA Flags Unimplemented Davao City Infrastructure Works
Worth Almost Half A Billion Pesos”
CNN Philippines reported that “state auditors have
questioned Davao City officials led by then-Mayor Sara Duterte for failing to
carry out 65 infrastructure projects worth over P469 million due to various
issues that could have been resolved during the planning phase.”
Place such headline side by side with PRRD’s statement
three years ago which sparked public outrage:
“Ah p***** i** ‘yang COA na ‘yan, I****. Kasi yang
COA, every time, may mali talaga. Ano ba itong COA na ito? So, mag-kidnap tayo
ng taga-COA ilagay natin, i-torture natin dito. T*** I**.”
Nowadays, with eyes like a hawk, not only should COA
be on its toes for “killer” moves descending upon it, but also it should be on
the lookout while it elbows its way on its tough job -- what one movie title
put on a show – “The Killing Field.”
An old CNN article, “When Your Enemy Becomes Your Boss”
has recommended ways to handle tough situations:
1. Examine your attitude and feelings toward your new
boss
2. Be a bigger person
3. Dot your i’s and cross your t’s
4. Be open and honest
5. If nothing else works, look to other options
COA dudes, keep it real. All the best.
Head still photo courtesy of Antonio Feligno at pexelsdotcom
No comments:
Post a Comment